Exploring My Creative Path
Hi, I'm Arghya Chowdhury
Technical Support Advisory-focused Engineer with 9+ years of technical support, network operations, and information technology expertise across B2B and
enterprise environments. Adept at managing full incident ownership via Microsoft
Dynamics 365, delivering advanced technical troubleshooting across hardware
and cloud platforms, and consistently achieving high CSAT, Remote Solve-
, and Dispatch Accuracy metrics. Strong foundation in business administration,
electrical engineering, quality improvement, and project management, coupled
with proven leadership, coaching, and communication skills. Recognized for
attention to detail, customer service excellence, and alignment with Microsoft’s
mission for delivery excellence and partner readiness.
Build with excellence